1. I already have an Shop-Account. Can I use my dates (E-Mailadress and Password) here for login?
No, please register an new account. Pleae follow the Link "Registrieren".
2. Will I require an separate Account to contact the Customer Service?
No, you also can use our contact form or send us an E-Mail at firstname.lastname@example.org .
3. Can I use an aliasname for the forums?
No, unfortunately it is not possible to use an alias.
4. I already have some open request in the old system. Will I get an answer?
Yes of course. We will help you as fast as possible.