Importing Orders via File into the Shopping Cart

Preparation:

Only three columns are strictly required for the import:

• SKU 
  The SKU column may contain either the manufacturer part number or the internal MBK item number – even mixed within one import.
• Quantity 
  Enter the desired quantity in this column.
• EAN
  In addition to or as an alternative to the SKU, products can also be identified using their EAN. The corresponding column must be present in the import file, but the field may be left empty.

An import template is always available for download on the homepage:

Alternatively, you can use the export file of your master data for the order import.
Please remove all items you do not wish to order before uploading. Otherwise, you will need to manually remove them from the cart later.

The daily updated file can also be found on the homepage:

Perform Import:

1. Click the cart icon at the top right.
   
   
   
2. In the opened cart, you will find the "Document Import" button at the top right.
   
   
   
3. Drag your file into the marked field or select it manually.
   
   
   

Processing starts automatically after the upload.

Import Successful (Green Cart):

• If the cart is shown in green, all items were recognized and correctly imported.
  
  
  All items appear in the cart with the specified quantity.
  You can now proceed with placing your order.

More information about the cart and placing an order can be found here:
PLACEHOLDER FOR LINK

Import Incomplete (Orange Cart):
If the cart is orange, at least one item still needs to be edited.


Possible causes:

• SKU or EAN is missing or not unique.

• Quantity is missing or invalid.

Under the "Correction" tab, you will see all faulty entries.


We recommend starting the correction via the "Edit Positions" button. The affected items will then be shown to you one by one.
Without correction, the order cannot be completed.


Sample Error Handling:

• Product not found:
  SKU unknown, no EAN available.
  → Search for the product manually and add it using "Add"
  
  → Or delete the position using "Delete Position"
  
  

• Spelling discrepancy:
  Check whether the item number is correct.
  
  → Make sure it is a product from our B2B assortment. Products outside this assortment cannot be ordered.
  
  → The import process learns from your corrections and takes them into account for future product recognition.
  
  

• Invalid quantity:
  → Enter a valid number or delete the position.
  

• Missing document import option
  If the „Drag & Drop file here“ field is not visible, it means you have already uploaded a file. Only one list import is allowed per cart.
  You can either create a new, separate cart or delete the existing one and start over.

Questions?

If you encounter any issues during the import or something is unclear, just contact us. The portal team is available and happy to assist you. Send us an email at: portal@mbk-distribution.com We are happy to help!